Are you searching online for a company’s customer care number? If yes, you need to be extra cautious. Google’s Artificial Intelligence (AI) might unknowingly hand you over to fraudsters by showing fake helpline numbers. Recently, several shochttps://english.techneandlogos.com/wp-content/uploads/2025/07/101.jpg incidents have surfaced, exposing just how dangerous AI-generated results from Google’s AI Overviews and AI Mode can be.

According to reports, Alex Rivlin, a real estate company owner, had a disturbing experience. In a Facebook post, he shared how he searched for the customer care number of Royal Caribbean Cruises. Google’s AI Overview displayed a number, which he immediately called—only to discover later that it was a scammer’s line. Luckily, Rivlin realized the fraud before losing money, but not before sharing his credit card details. He warned others, saying:

“I’m sharing this in public interest. AI-generated results and spoofed numbers have changed the game.”

A similar incident happened with Southwest Airlines, where the AI Overview displayed a helpline number not listed on the official website. Scammers were using such fake numbers to charge customers hundreds of dollars for solving simple issues.

The problem isn’t isolated. On Reddit, multiple users have reported near-miss scam experiences. One user almost got trapped while searching for a food delivery service’s helpline. In another shochttps://english.techneandlogos.com/wp-content/uploads/2025/07/101.jpg case, a 65-year-old man searched “Swiggy call centre” on Google and ended up losing more than $3,000.

Interestingly, Swiggy has publicly confirmed that they do not have any official customer care phone line. Instead, they advise users to beware of fraudulent numbers circulating online.

When asked about these incidents, Google stated that they are worhttps://english.techneandlogos.com/wp-content/uploads/2025/07/101.jpg to remove such unreliable information from AI Overviews. However, until the issue is fully resolved, the safest practice is to always visit the official website of a company to find customer support details such as phone numbers or email IDs.

 Stay Safe: What You Should Do

• Do not trust AI-generated helpline numbers.

• Always verify contact details from the company’s official website.

• Report fake numbers to authorities or the platform where you found them.

• Think twice before sharing personal or financial information over calls.

As technology evolves, scammers are becoming smarter. Your one small mistake could empty your bank account. So next time you search on Google—or rely on AI—double-check before you dial.